What are cookies?

Cookies are small text files placed on your device. We use them to keep you signed in, remember your preferences (like language or dashboard settings), and provide aggregated usage statistics. We may also use local storage and session storage for similar purposes.

How we classify cookies

  • Strictly necessary - Required for core functionality such as authentication, AI Agent provisioning, fraud prevention, and form processing. These cannot be switched off.
  • Performance & analytics (optional) - Help us measure performance, such as visitor counts and page speeds. These allow us to optimize the platform and are set only with your consent.
  • Functional (optional) - Remember your specific choices to provide a more personalized experience. Set only with your consent.
  • Advertising - We do not currently use targeting or advertising cookies on our marketing site. If this changes, we will update this policy.

Platform service cookies (signed-in users)

When you log in to the Chatter Genius platform (e.g., to configure an AI Agent or view analytics), we set specific strictly necessary cookies. These maintain your secure session, manage CSRF protection, and ensure the reliability of the orchestration layer. Disabling these via browser settings may prevent the application from functioning.

Your choices and controls

  • Consent banner - Use the Manage Cookie Preferences button above to update your choices at any time.
  • Browser settings - You can block or delete cookies via your browser settings, though this may break essential site features.
  • Global Privacy Control (GPC) - We honor valid GPC signals as a request to opt out of optional processing where applicable.

Third-party providers

We use trusted service providers (e.g., for CDNs or privacy-centric analytics). Where a provider places cookies, they are subject to strict contractual limits preventing the use of your data for their own advertising purposes.

Changes to this notice

We may update this page to reflect changes in our technology or legal requirements. Material changes will be highlighted in our consent banner.

Contact

Questions? Email privacy@chattergenius.ai. For full details on your rights, please see our Privacy Policy.

Accessibility

If you use assistive technologies and need help managing preferences, please contact support@chattergenius.ai.